Completed - Major e-Commerce expansion - Digital Director
Our client is a major international group, operating in retail and wholesale industries in several countries. The Swedish business consists of two well-established brands, present in many locations across the country, offering consumer retail and professional wholesale in specialty products.
e-Commerce is established in both B2C and B2B since some time. The client now wants to step change the Swedish e-commerce business, building a full-blown omni-channel operation and recreating the customer experience. This includes improving the current e-business as well as establishing the new e-commerce strategy, and implementing the structure and capabilities to deliver on the strategy – operationally and financially.
The client has decided to create a new role as Digital Director, reporting to the country manager, responsible for building the new capabilities and delivering profitable growth. At the start this will be an interim role. The right person has achieved profitable e-commerce business volume before. He/she is a business profile rather than a technical or user interface expert. Experience from Retail and Profit & Loss responsibility are prerequisites.
The assignment starts as soon as possible and the first phase will last at least 6 months. Location is Stockholm. Completed 2018-10-31.
Major e-Commerce expansion - Digital Director